Privacy Notice

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This Privacy Notice is the website version that explains how Admin Assistance (“The Service Provider”, “we”, “our”) use of any personal information we collect about You (“individual”, “user”, “visitor”) when you use this website and the services. You can request a copy of the full Admin Assistance Privacy Policy here www.adminassistance.co.uk/contact-form.

Under the European Union GDPR, the data protection principles set out the main responsibilities for organisations.

We have reviewed the purposes of our processing activities, and selected the most appropriate lawful basis (or bases) for each activity. Admin Assistance will be the controller of your personal data provided to, or collected by or for, or processed in connection with our Services.

Individual’s have the right to be informed under Article 13 and 14 and the ability to change their mind as to whether their personal data can continue to be processed and can asked for their data to be erased.

Sections:

– What Information Do We Collect About You
– How Will Admin Assistance Use The Information About You
– Marketing
– Your Rights
– Access To Your Information and Correction
– International Transfer of Personal Data
– Other Websites
– Changes To Admin Assistance Privacy Policy
– How To Contact Us

What Information Do We Collect About You?

‘Personal Information’ means; any information relating to an identifiable person.

Admin Assistance collects information about you when you register with us or place an order for services.

This Privacy Policy explains the use, disclosure and disposal of personal information we receive from any users of the service (“Admin Assistance”).

Admin Assistance use your personal information only for the purpose of providing and improving our website and service (“Admin Assistance”). By using the service, you agree to the collection and use of your information in accordance with this policy.

Admin Assistance will process your information (“service data”) in accordance with the Admin Assistance Privacy Policy, Terms and Conditions and Website Terms of Use. The service data may be processed for the purposes of operating our website, providing our services, source of service data, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you.

Admin Assistance may process information contained in or relating to any communication that you use to contact us (“correspondence data”) which could be via telephone, email, SMS, direct mail and the website. The correspondence data may include the communication content, contact information, location, source of data and the metadata associated with such communication. Our website and web-forms will also generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping

Admin Assistance may process information relating to transactions, including purchases of goods and services that you enter into with us and/or through our third party website. The transaction data may include your contact details, your card details and the transaction details. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions.

— Some financial transactions relating to our services may be handled by our payment services provider, (“Paypal”). Your transaction data will be processed by our payment services provider only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

— You can find more information about the payment services providers’ privacy policies and practices at www.paypal.com.

Admin Assistance may process information that you post/comment on for publication on our website (“publication data”). The publication data may be processed for the purposes of enabling such publication and administering our website and services.

You acknowledge that the personal information you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal information by others.

Admin Assistance may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

Admin Assistance may also collect information when you voluntarily complete customer surveys, download items and subscribe to our email services.

Please do not supply any other person’s personal data to us.

Website usage information

Admin Assistance will collect source usage data for our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and online services

How Will Admin Assisatnce Use The Information About You?

Admin Assistance will collect information about you to process your order, manage your account, improve business performance as well as to supply information and resources to you and, if you agree, to email you about other products and services we think may be of interest to you.

If you agree, Admin Assistance may share your personal information to specific members of our partnership group of companies.

Admin Assistance shall pass on your personal information to specific member’s of the Admin Assistance partner companies, insofar as reasonably necessary for the purposes that they may support the continuity of services supplied to you and/or may be to offer you their products and services in accordance with the lawful bases, set out in this policy. Admin Assistance will not share your personal information with any other company outside the Admin Assistance Partners’ Group.

Marketing

Admin Assistance may ask you to positively opt in to our marketing and tell you how to withdraw your consent in this policy.

Admin Assistance may process information contained in any enquiry you submit to us regarding goods and/or services (“enquiry data”). The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you.

Admin Assistance may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (“notification data”). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters.

If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes or giving your information to other members of the Admin Assistance Partners Group for marketing purposes.

Your Rights

You have the right to confirmation as to whether or not Admin Assistance process your personal data.

You have the right to object to our processing of your personal data for direct marketing purposes including profiling for direct marketing purposes. If you make such an objection, Admin Assistance will cease to process your personal data for this purpose. 

Where the lawful basis for our processing of your personal data is:
(a) consent; or
(b) that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract. and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format.

We regularly review consents to check that the relationship, the processing and the purposes have not changed. And where the lawful basis for our processing of your personal information is Consent, you have the right to withdraw that consent at any time.

International Transfers of Your Personal Data

Admin Assistance will provide you with information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA).
Admin Assistance and our partner group companies have offices and facilities in countries outside of the European Economic Area (EEA). The European Commission has made an “adequacy decision” with respect to the Data Protection laws of each of these countries. Notwithstanding the transfers of personal data to each of these countries will be protected by appropriate safeguards, with the use of standard Data Protection clauses adopted or approved by the European Commission.

The Email and Website Hosting facilities for our email address and website are also situated outside of the European Economic Area (EEA). The European Commission has made an “adequacy decision” with respect to the Data Protection laws of each of these countries. Transfers to each of these countries will be protected by appropriate safeguards, the use of standard data protection clauses adopted or approved by the European Commission.

Other Websites

Our website contains links to other websites. This Privacy Notice only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to Admin Assistance Privacy Policy

Admin Assistance may update this policy from time to time by publishing a new version on our website.

You should check this page occasionally to ensure you are aware of any changes to this policy.

Admin Assistance may also notify current service-users of changes to this policy by email or on banners on our website.

How to Contact Us

Please contact us if you have any questions about our Privacy Policy or information we hold about you at www.adminassistance.co.uk/contact-form.

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